Privacy Policy

Bird Airport Hotel Private Limited, operating “Roseate Hotels & Resorts” and “Roseate House,” is committed to protecting your personal information. This policy describes how we collect, use, and share data in line with data protection laws.

1. Collected Personal Information

• Contact details (name, address, email, phone)
• Date of birth, gender, marital status
• Next of kin and emergency contacts
• Government IDs (PAN, tax ID, driving licence)
• Bank/payment details
• Travel and booking details
• CCTV and security data
• Photographs and preferences (e.g., meals, smoking)
• Sensitive data (race, religion, health, etc., if provided)

2. Collection Methods

Data is collected during bookings, check-ins, reservations, or via third parties like travel agents. You must ensure consent of others whose data you provide.

3. Use of Information

Your data may be used for contracts, compliance with law, legitimate interests, or with your consent. It supports service delivery, payments, marketing (with opt-out), and security.

4. Disclosures

Information may be shared with group companies, employees, legal authorities, or partners as necessary. It will not be sold for direct marketing without consent.

5. International Transfers

Your data may be stored or transferred internationally with protections to ensure compliance with EU/UK data protection laws.

6. Security

We apply strong security, encryption, and confidentiality measures. However, transmission of data online remains at your risk.

7. Your Rights

You have rights of access, correction, erasure, restriction, portability, and objection. To exercise them, contact dpo@bird.in.

8. Retention

Personal data is retained only as long as necessary, or longer if legally required (e.g., legal claims or compliance).

9. Cookies

Our websites/apps may use cookies for functionality, analytics, and personalization. You can manage cookies via browser settings, but some features may be limited.

10. Contact

Bird Airport Hotel Private Limited
E 9, Connaught Place, New Delhi – 110001
Email: dpo@bird.in
Referencing: Data Protection